A human desk for the parts a guide can’t answer.
Guides are good at rules. They are bad at your dates, your tolerance for early trains and the fact that your partner wants pandas and you want noodles. That is what the desk is for.
Pay for the decision you need, not a package.
All fees are flat, in USD. No payment until we confirm the scope fits. Prices include one trip; group quotes are separate.
Route Check
You have a draft route. We find the days that do not work before you book anything.
- Written review of your dates, cities and transport
- Over-packed days, awkward transfers and booking traps flagged
- One revised route with realistic travel times
- One round of follow-up questions by email
Send your draft as a list, spreadsheet or screenshots.
Start with Route CheckCustom Itinerary
Most usefulA day-by-day China route built around your pace, interests and tolerance for early trains.
- 30-minute call or voice-note briefing
- Day-by-day route with realistic transit times
- Neighbourhood and hotel-area recommendations
- Booking links for trains, attractions and transfers
- Two revisions and a pre-departure checklist
Covers up to 14 days and four bases. Longer trips get a custom quote.
Start with Custom ItineraryFull Trip Desk
We plan the trip, help you book the fiddly parts, and stay reachable while you are in China.
- Everything in Custom Itinerary
- Booking coordination for trains, drivers and key attractions
- Restaurant, app and payment setup walkthrough
- WhatsApp support during your trip (up to 14 days)
- One emergency re-plan if weather or trains disrupt you
Flights, hotels and tickets are billed at cost, with no booking markup.
Start with Full Trip DeskFamily & Group Desk
A route that works for grandparents, children and the one person who refuses to wake up early.
- Pace and accessibility review
- Connecting rooms and transfer planning
- Food, allergy and picky-eater notes
- Group-friendly booking sequence
- WhatsApp support during the trip
Quoted after a short call. No payment until the scope is agreed.
Start with Family & Group DeskPlanning, not packaging.
We are useful when the route is almost right but one decision could ruin it: a train that leaves too early, a city that deserves three nights instead of one, a museum that needs a passport booking two weeks out.
We are not a tour operator, a visa agency or a concierge. We do not pretend to have staff in every city. We do have a habit of checking the actual rule.
We read your whole route
Dates, transfer times, hotel locations, booking windows and the order of cities — not just a list of highlights.
We say what to cut
A good plan removes things. If a day is impossible, we will tell you before you book a non-refundable train.
We stay reachable
Full Trip Desk includes WhatsApp support during the trip, because plans meet reality at the station.
We show our sources
Visa, payment and transport advice is checked against official pages, with the date we last looked.
Three steps. No mystery.
The brief takes five minutes. The reply is a real answer, not a sales call.
Send the brief
Dates, travelers, rough budget, cities you are considering, and what you actually enjoy. The more specific, the better.
We confirm the fit
We reply within one business day with the right package, the fee and what we need from you. If we are not the right fit, we say so.
You get a plan you can book
Day-by-day route, transit times, hotel areas, booking links and a checklist. Two revisions are included on Custom Itinerary.
What are you trying to make work?
A rough idea is enough. We will ask the questions that change the route: how early you will actually get up, whether you want to change hotels, and how much you care about food versus museums.
Prefer email? Write to hello@chinatailormade.com. For WhatsApp, WeChat, Instagram or Xiaohongshu, see the contact page.
The honest questions.
If your question is not here, ask it in the brief.
Do I pay before you start?
No. Send the brief first. We reply with a scope and a payment link. Route Check is paid in full before delivery; Custom Itinerary and Full Trip Desk take a 50% deposit, with the balance before the final plan is handed over.
Are flights, hotels and tickets included?
No. The fee is for planning and coordination. Flights, hotels, trains and attraction tickets are billed at cost when you ask us to book them, with no markup. You can also book everything yourself using our links.
What if I need to cancel?
Before work starts, the deposit is refundable minus any payment processing fees. After work starts, the deposit covers the time already spent. Route Check is non-refundable once delivered, but we will fix factual errors for free.
Can you guarantee a visa or entry?
No. Entry decisions belong to Chinese immigration. We can check your route against the published rules and flag risks, but we are not a visa agency and cannot guarantee admission.
Do you book tours?
We are not a tour operator. We plan independent trips and coordinate selected bookings. If you want a guided tour, we will tell you and point you to a licensed operator.
How fast can you turn a trip around?
Route Check takes three business days. Custom Itinerary takes five. Full Trip Desk takes seven, because bookings take longer. If you are traveling within a week, say so in the brief; we will tell you honestly whether we can help.