Talk to a human about the trip.
For a detailed plan, use the trip brief. For a quick question, email or message. We answer in English or Chinese, usually within one business day (China Standard Time).
Fastest for short questions and itinerary links.
Direct handle is being set up. Email works now.
Best if you are already in China or prefer voice notes.
Direct handle is being set up. Email works now.
Field notes, city reels and trip updates.
Direct handle is being set up. Email works now.
Xiaohongshu
Chinese-language notes and on-the-ground finds.
Direct handle is being set up. Email works now.
Response hours: Monday–Friday, 09:00–18:00 China Standard Time (UTC+8). Urgent travel problems get priority. For emergencies in China, call 110 (police), 120 (ambulance) or 119 (fire); English may be limited, so ask your hotel to help.
Send the trip brief, not a “hello”.
Dates, cities, travelers and budget are enough. We will reply with the right package and the questions that actually change the route.
Open the trip brief- Travel dates, or the month you are aiming for.
- How many people and whether children or older travelers are coming.
- Cities you are considering, and the ones you are unsure about.
- Budget per person, excluding flights.
- One thing you really care about: food, hiking, museums, photography, pace.